Text Messages
Text messaging terms for PLAYDAY families
Who sends them
Texts come from PLAYDAY (PLAYDAY Holding LLC), which runs children's art studios in New York City and Hoboken, NJ. Every message starts with PLAYDAY or the studio name, for example "PLAYDAY Hoboken".
Two kinds of text, two separate choices
Booking and account texts. Booking confirmations, reminders before a class or camp, schedule changes such as a cancelled session, and replies when you message us.
Marketing texts. Studio news, new classes and camps, and offers. These are recurring automated marketing messages.
You choose each one separately. Agreeing to one does not sign you up for the other, and neither is needed to book, pay or attend.
How you agree
Every family signs our waiver online before their first visit, at www.playday.com, after creating an account. The waiver asks for a mobile number and shows these tick boxes. Both start unticked, and nothing is sent unless you tick one yourself:
The same two boxes appear on the contact details page in your account, where you can change your answer at any time. At checkout we may offer the marketing box on its own, with the same wording, also unticked.
We record the date, time and wording of the box you ticked. We never buy phone numbers or add anyone who has not ticked a box.
How often
Message frequency varies. Booking and account texts follow your own bookings, and marketing texts depend on what is happening at your studio.
How to stop, and how to get help
Reply STOP to any message to stop all texts from that number. You will get one message confirming it and nothing more. Reply START to rejoin.
Reply HELP for help, or email info@playday.com. You can also untick either box on your contact details page.
Costs and carriers
Message and data rates may apply, depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.
Your privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. See our privacy policy and policies.
