PLAYDAY POLICY

basic rules and regulations

REGISTRATION:

FULL PAYMENT IS REQUIRED AT THE TIME OF REGISTRATION TO RESERVE YOUR CHILD’S SPACE AT PLAYDAY. 

 

A $200 DEPOSIT IS REQUIRED AT TIME OF BIRTHDAY PARTY REGISTRATION.

 

A $200 DEPOSIT IS REQUIRED AT TIME OF PLAYDAY MASTER REGISTRATION.

 

CANCELLATION:

 

CANCELLATIONS WITHIN 24 HOURS ARE NON-REFUNDABLE.

 

CANCELLATION PRIOR TO 24 HOURS MAY BE TRANSFERRED TO ANOTHER RESERVATION SPACE PERMITTING.  

REFUND:

DUE TO LIMITED SPACE, REFUNDS WILL NOT BE GIVEN.  THERE WILL BE NO PRO-RATION OF FEES FOR ANY DAYS A CHILD PARTICIPANT CANNOT ATTEND. 

 

TRANSFER AND MAKE-UPS:

 

TRANSFER AND MAKE-UPS ALLOWED ONLY IF THERE IS AN OPEN SPOT

BIRTHDAY PARTY AND PLAYDAY MASTER DEPOSITS ARE NOT REFUNDABLE AND NOT TRANSFERABLE.

EXPIRATION:

ALL SALES EXPIRE IN 6 MONTHS

SEMESTERS EXPIRE UPON COMPLETION OF SEMESTER

PROMO CODES:

PROMO CODES CANNOT BE APPLIED TOWARDS DEPOSITS, MUST BE USED AT TIME OF FULL AMOUNT PURCHASE OR THE REMAINDER AFTER A DEPOSIT ONLY.

 

ONLY ONE CODE MAY BE USED PER PURCHASE.

 

PROMO CODES WILL NOT WORK WHEN "EARLY BIRD" PRICES ARE IN EFFECT.

YOU'LL BE ABLE TO ENTER YOUR PROMO CODE ON THE VERY LAST PAGE BEFORE YOU CHECK OUT AND THE AMOUNT WILL BE DEDUCTED FROM YOUR TOTAL.

 

SIBLING DISCOUNTS:

USE PROMO CODE "HAPPYSIBLINGS" WHEN PURCHASING ANY PLAYDAY OFFERING AND RECEIVE 10% OFF ENTIRE PURCHASE TO COVER ALL SIBLINGS.

LOOK OUT FOR OUR MONTHLY NEWSLETTER AND REFER TO WWW.PLAYDAY.COM FOR SEASONAL PROMOTIONS.

LOOK OUT FOR EARLY BIRD PRICING THROUGHOUT THE YEAR.

EMAIL INFO@PLAYDAY.COM TO RESERVE AND TAKE ADVANTAGE OF OUR FLEXIBLE SCHEDULING.

CAMP PERMIT EXCEPTION: 

PLAYDAY ONLY OFFERS SINGLE PURPOSE ACTIVITIES ARTICLE 48

 

AGE GUIDELINES

CHILDREN UNDER 4 MUST BE ACCOMPANIED BY AN ADULT.  ALL PLAYDAY CREATIVE CLASSES ARE FOR CHILDREN AGES 5 TO 12 YEARS OLD AND NO EXCEPTIONS WILL BE MADE.

HOURS OF OPERATION:

7 DAYS A WEEK 9:00 AM - 6:00 PM.

HEALTH AND SAFETY:

HEAD LICE

NOTIFY ALL CUSTOMERS RIGHT AWAY

ALL FAMILIES MUST CHECK THEIR CHILD

DEEP CLEANING OF PLAYDAY

KEEP FAMILIES INFORMED

 

SICK CHILD

NOTIFY CHILD'S CAREGIVERS ASAP

ALLOW THE CHILD TO REST UNTIL A CAREGIVER COMES TO PICK THEM UP

IF A SERIOUS EMERGENCY CALL 911

 

FIGHTING INCIDENT

NOTIFY BOTH FAMILIES OF THE CHILDREN INVOLVED

EXPLAIN IN DETAIL WHAT HAD HAPPENED

SHOW VIDEO FROM CAMERAS TO FAMILIES

DAY TO DAY RULES

ONLY ONE CHILD IN AND NEAR THE BATHROOM AT ONE TIME

ALWAYS ONE TEACHER INSIDE AND ONE OUTSIDE IF THERE IS OUTDOOR PLAY

SNACKS EATEN SITTING AT A TABLE NOT ON THE FLOOR

 

ACCESS TO STUDIO CAMERAS WILL BE PROVIDED TO PARENTS.

 

CHILDREN WILL BE HAND WASHING & SANITIZING OFTEN. 

DROP-OFF PROCEDURES:

PLEASE DO NOT ARRIVE MORE THAN 5 MINUTES PRIOR TO THE START TIME OF CLASS OR CAMP.

LATE PICK-UP POLICY:

DURING CAMP, AFTER 5:15PM HAPPY HOUR PRICING WILL BE AUTOMATICALLY CHARGED.

DURING AFTER SCHOOL, AFTER 6:15PM HAPPY HOUR PRICING WILL BE CHARGED

MEDICAL NEEDS/ALLERGIES:

PLAYDAY STAFF ARE NOT PERMITTED TO ADMINISTER MEDICATION TO PROGRAM PARTICIPANTS. IN THE EVENT OF A MEDICAL EMERGENCY, PLAYDAY WILL ADMINISTER FIRST AID, CPR, AND RESCUE IN THE BEST INTEREST OF THE CHILD. PARENTS WILL BE CONTACTED IF CARE IS ADMINISTERED. ALLERGY MEDICATIONS MAY BE ADMINISTERED IF DIRECTED IN WRITING BY THE CHILD’S PARENT/GUARDIAN.

SPECIAL CIRCUMSTANCES:

PARENTS AND GUARDIANS ARE REQUIRED TO INFORM PLAYDAY IN WRITING OF ANY SPECIAL CIRCUMFERENCES WHICH MAY AFFECT THE CHILD’S ABILITY TO PARTICIPATE FULLY AND WITHIN THE GUIDELINES OF ACCEPTABLE BEHAVIOR, INCLUDING, BUT NOT LIMITED TO, ANY SERIOUS BEHAVIORAL PROBLEMS OR SPECIAL CIRCUMSTANCES REGARDING PSYCHOLOGICAL, MEDICAL, OR PHYSICAL CONDITIONS. ONCE THE NOTICE IS SUBMITTED, A CONFERENCE WILL BE SCHEDULED WITH THE PARENT/GUARDIAN TO DISCUSS THE SPECIAL CIRCUMSTANCES AND WHETHER THE CENTER CAN ACCOMMODATE THE CIRCUMSTANCES.

DRESS CODE:

CHILDREN SHOULD DRESS APPROPRIATELY FOR THE ACTIVITIES SCHEDULED.

PERSONAL BELONGINGS:

PLEASE PUT THE CHILD’S NAME ON ALL ARTICLES OF CLOTHING, SNACK BAGS, BAGS, ETC. CHILDREN SHOULD NOT BRING TOYS, MOBILE PHONES, ELECTRONIC DEVICES, JEWELRY, MONEY, OR ANY POSSESSION OF VALUE WITH THEM TO ANY OF THE PROGRAMS. CHILDREN WILL BE RESPONSIBLE FOR THEIR BELONGINGS.

BEHAVIOR MANAGEMENT/DISCIPLINE POLICY:

PLAYDAY STAFF WILL CREATE A FUN AND SAFE ENVIRONMENT FOR PARTICIPANTS IN THE PROGRAM. PRAISE AND POSITIVE REINFORCEMENT ARE USED AS EFFECTIVE METHODS OF BEHAVIOR MANAGEMENT. CHILDREN WHO DO NOT RESPOND TO THESE METHODS OR WHO ARE DESTRUCTIVE TO OTHERS OR TO PROPERTY WILL BE DEALT WITH IN A PROFESSIONAL, POSITIVE, AND TIMELY MANNER TO CORRECT THE BEHAVIOR. THE FOLLOWING PROCEDURES WILL BE FOLLOWED FOR BEHAVIOR MANAGEMENT. ALL INCIDENT REPORTS WILL BE DISCUSSED PRIVATELY WITH PARENTS/GUARDIANS AND A COPY OF EACH REPORT WILL BE KEPT ON FILE AT PLAYDAY.

          1. IN THE EVENT A CHILD’S BEHAVIOR IS A REPEATED BEHAVIOR AND CANNOT BE CORRECTED BY THE PLAYDAY STAFF WITH A VERBAL WARNING OR OTHER FORM OF BEHAVIOR MODIFICATION, A FIRST INCIDENT REPORT WILL BE WRITTEN TO DOCUMENT AND CORRECT BEHAVIOR. A COPY OF THE REPORT WILL BE GIVEN TO THE PARENT/GUARDIAN THE SAME DAY AS THE INCIDENT.

          2. A SECOND INCIDENT REPORT WILL BE WRITTEN IF THE BEHAVIOR IS REPEATED BY OR NEW BEHAVIOR PROBLEMS OCCUR WITH THE SAME CHILD. THIS REPORT WILL FOLLOW THE SAME PROCESS AS THE FIRST, BUT A ONE OR TWO DAY SUSPENSION COULD ACCOMPANY THIS REPORT, AND NO REFUND WILL BE PROVIDED FOR SUSPENDED DAYS. A COPY OF THE REPORT WILL BE GIVEN TO THE PARENT/GUARDIAN THE SAME DAY AS THE SECOND INCIDENT.

          3. A THIRD INCIDENT REPORT WILL BE COMPLETED USING THE SAME PROCESS AS THE FIRST TWO. THE PLAYDAY STAFF WILL WRITE THIS REPORT. STAFF WILL PROVIDE THIS REPORT TO THE PARENT/GUARDIAN. INCIDENT REPORTS WILL BE DISCUSSED PRIVATELY WITH A PARENT/GUARDIAN BY PLAYDAY STAFF AND DIRECTOR. DISMISSAL FROM A PROGRAM CAN OCCUR AT THIS TIME. NOTE: IMMEDIATE DISMISSAL FROM THE PROGRAM CAN OCCUR AT ANY TIME GIVEN SEVERE CIRCUMSTANCES. REFUNDS FOR MISSED DAYS DUE TO A DISCIPLINE DISMISSAL WILL NOT BE GRANTED.

NUTRITION/SNACKS:

CHILDREN MUST BRING A SNACK AND A DRINK IN A NON-GLASS CONTAINER EACH DAY. SNACKS SHOULD BE IN A PAPER, PLASTIC, OR REUSABLE BAG CLEARLY LABELED WITH THE CHILD’S NAME. BEVERAGES MUST BE CLEAR, OR LIGHT COLORED. BRIGHTLY COLORED DRINKS ARE PROHIBITED. SNACKS MUST BE PEANUT-FREE. PLEASE DO NOT SEND GUM OR CANDY.

GROWN UP & ME ART | MUSIC | SPORT

CHILDREN UNDER 4 MUST BE ACCOMPANIED BY AN ADULT​

PLEASE RESERVE AND PURCHASE ONLINE OR THROUGH APP

CHILDREN AND CARE GIVERS MUST WASH & SANITIZE HANDS PRIOR TO ARRIVAL

CLASS WILL BEGIN NO LATER THAN 5 MINUTES PASSED THE SCHEDULED START TIME​

PLEASE MAKE SURE YOU GET SIGNED INTO THE CLASS

STROLLERS ARE TO BE PARKED BY THE FRONT WINDOW IN FRONT OF THE DESK

SHOES OFF | IF SICK, STAY HOME

CAREGIVERS MUST ENGAGE WITH THEIR LITTLE ONE DURING THE ENTIRE CLASS AND KEEP THE CONVERSATION TO A MINIMUM

PARTICIPATION IS GREATLY APPRECIATED​

ALL GROWN UP AND ME CLASSES ARE 45 MINUTES LONG

ALL MATERIALS USED ARE STERILIZED AND NON TOXIC

AFTER SCHOOL 5+​

PARENTS MUST SIGN WAIVER ON-LINE​

PARENTS MUST SIGN UP FOR PICK UP BY 12:00PM THE DAY OF PICK UP.​

PARENTS MUST SEND NOTE TO TEACHER STATING THAT THEIR CHILD WILL BE PICKED UP BY PLAYDAY ALONG WITH THE PLAYDAY INSTRUCTORS NAME.​

PARENTS MUST EMAIL HELLOPLAYDAY@GMAIL.COM TO CANCEL THEIR REGULARLY SCHEDULED PICK UP.

CHILDREN MUST BE SIGNED INTO ONE OF THE AFTER SCHOOL PICK UP OPTIONS ALONG WITH THE FIRST CREATIVE CLASS AT 3:15PM

FAMILIES MUST PACK NUT FREE SNACKS FOR AFTER SCHOOL.

FAMILIES MUST PACK A WATER BOTTLE.

IF USING A CLASS PACKAGE A CREDIT WILL BE USED IF PICK UP GOES PAST 15 MINUTES CUTTING INTO THE NEXT CLASS.

PLEASE CHECK YOUR EMAIL FOR PLAYDAY ANNOUNCEMENTS

PLEASE BE AWARE OF CLASS PACKAGE EXPIRATION DATES

PLEASE ARRIVE NO MORE THAN 5 MINUTES PRIOR TO YOUR CLASS, AS TO NOT DISTRACT THE CLASS IN SESSION

PLEASE EMAIL US WITH ANYTHING WE NEED TO KNOW ABOUT YOUR CHILD AND WE WILL NOTIFY YOUR INSTRUCTOR

IF WAITLISTED WE WILL NOTIFY YOU IF SPOT OPENS UP

PLEASE NO CELL PHONES DURING CLASS

CHEWING GUM IS NOT PERMITTED

NEW STUDENTS PLEASE ARRIVE 5 MINUTES EARLY TO SIGN WAIVER

COME TO CLASS WITH A POSITIVE ATTITUDE AND PREPARE TO BE YOUR CREATIVE BEST

CAMP 5+

​DOORS WILL OPEN BY 8:45AM FOR REGULAR DROP OFF TIME​

EARLY DROP OFF IS AT 8:00AM AND THE FEE IS $25

FAMILIES MUST PACK NUT FREE LUNCHES, SNACKS, WATER BOTTLES, AND CHANGE OF CLOTHES THERE IS A FRIDGE AND FREEZER AVAILABLE

PLAYDAY PROVIDES WATER, NATURAL SUN SCREEN, NATURAL BUG SPRAY.

23 SPOTS AVAILABLE PER DAY.

IF A CHILD PUTS ANY OTHER CHILD, THE STAFF OR THEMSELVES IN DANGER ON PURPOSE PLAYDAY WILL SUSPEND THEM FROM CAMP.

SHOES ON.

BIRTHDAY PARTIES

​CHILDREN UNDER 4 MUST BE ACCOMPANIED BY AN ADULT

BIRTHDAY FAMILIES CAN SHOW UP NO EARLIER THAN 1 HOUR PRIOR TO THEIR BIRTHDAY PARTY

WE HIGHLY SUGGEST DROPPING OFF SUPPLIES DURING ANY WEEKDAY BEFORE THE PARTY SO WE CAN START ON YOUR SET UP!

EXTRAVAGANT DECOR BEYOND BALLOONS, BANNER, AND PLAYDAY WALL DECOR THAT NEEDS MORE THAN AN HOUR TO SET UP THERE WILL BE A FEE FOR THAT TIME.

ALCOHOL IS ALLOWED

A FULL SIZE FRIDGE AND FREEZER ARE AVAILABLE

SHOES ON.

WE ASK THE PARENTS TO LET THE CHILDREN EXPERIENCE AND CREATE THEIR OWN UNIQUE PROJECTS.

GRATUITY IS OPTIONAL.

CREATE & SIP

​BRING YOUR OWN REFRESHMENTS

PLAYDAY MASTER​

2 HOUR PRIVATE USE OF PLAYDAY

2 PLAYDAY INSTRUCTORS

CUSTOM STRETCHED CANVAS (approx. 36" x 72")

STANDARD ART SUPPLIES

SET UP | CLEAN UP | DELIVERY | INSTALL

​ART WORK SIZE, COLOR, AND GENERAL DIRECTION TO BE DISCUSSED AND APPROVED PRIOR TO EVENT.